Weighing and measuring your parcel
Weighing and measuring your parcel
How to weigh your parcel
Digital scales tend to be the most accurate, so use these to weigh your parcel if possible. Make sure you include the weight of your packaging and cushioning when stating your parcel weight (i.e. weigh it only once when it is fully packaged and sealed).
Its important to weigh your parcel as accurately as possible. The carrier will weigh your parcel after they have collected it and if there are any discrepancies between the weight stated at the time of booking and the actual weight of your parcel, any related cost could be billed back to the shipper.
Its also a good idea to take a quick photograph of your parcel on the scales on which you measured it before it is collected. This may work as evidence in your favour in rare events of dispute between your stated weight and what the carrier deems the chargeable weight.
How to Measure a box
Our quote system requires you to state the length, width and height of your parcel in centimeters.
How to Measure an Irregular Shaped Object
When measuring these dimensions, you should include the furthest most point of each side of the parcel, again, please measure length, width and height in centimeters.
Its important to measure your parcel as accurately as possible. Your parcel will be measured using lasers by the carrier after they have collected it and if there are any discrepancies between the volume stated at the time of booking and the actual volume of your parcel, any related cost can be billed back to the shipper.
Its also a good idea to take a quick photograph of your parcel next to tape measure with which you measured it before it is collected. This may work as evidence in your favour in rare events of dispute between your stated volume and the carriers measurement.