Placing your booking
Placing your booking
Placing your booking with GC Parcel Express is a straightforward and simple process. You might however want to pay close attention to some of the details youll be expected to include during the booking process. Below you will find a quick guide to help your booking go as efficiently as possible, whether you choose to place your booking through our website, or over the phone with one of our friendly Customer Service agents.
- The weight and dimensions of your consignment
Whether you decide to send one or multiple parcels, you will need to know the weight and dimensions of each piece in your consignment. You will simply need to enter the weight in kilograms, followed by the length, width, and height of each parcel into our quote generator and you will be able to view our rates.
- The collection and delivery address information
You will need to make sure you know all the details of the collection and delivery address, including a contact telephone number for the recipient.
- Choose your collection date
Most cases we are able to offer collections up to a week in advance. If you ever need to rearrange your collection for a different day, kindly give us a call and we can reschedule the collection for you.
- Add a description and value of your goods
Your consignment will need to be accompanied by a customs invoice – this is simply a document detailing the contents and value of the goods you are sending. You will have the opportunity during the booking process to enter this information, with your customs invoice being generated once the booking is complete. We recommend providing an itemised list of the goods within your parcel along with a value for each. This is particularly important for consignments travelling outside of the European Union.
It is also important to be aware of what you can and cannot send via our services. It is your responsibility as the sender to make sure the contents of your consignment are acceptable. You can refer to our Dangerous, Hazardous and Prohibited Items information page for more guidance.
- Commodity codes
Whether you are importing or exporting goods, you may want to include the relevant commodity codes on your customs invoice so your goods pass through customs efficiently. It is your responsibility to make sure you choose the correct commodity code.
Once your booking with us is complete, your documentation will be emailed to you, as well as being readily available from within your My Account area. You will need to have printed copies of the shipping labels and customs invoices at the collection point, ready for when the driver arrives to collect the shipment. Don’t have access to a printer? Give us a call and we can post the paperwork to your collection point for you.